Introduction
As a Product Management professional with 4+ years of experience, I thrive on collaborating with teams to build innovative and impactful products. My background spreads across development, UX, and Project Management, allowing me to approach challenges from an all inclusive perspective.
I am passionate about pushing creative boundaries to craft solutions that not only function flawlessly but also resonate with users and achieve business goals. For example, in my previous role at [NewEdge Finance -Easybuy], I led the development of an additional language feature that increased customer retention by 15%.
My value as a Product Manager lies in my unwavering dedication to achieving both product excellence and organizational objectives. I possess a mastery of essential Product Management techniques and tools, technical understanding of building products and experience in UI/UX design.
Through my portfolio, you'll gain a firsthand perspective of my journey, showcasing a blend of past accomplishments and ongoing ventures. It's a window into the world where I've translated ideas into reality and left a trail of meaningful impacts.
My Projects
OPay Business Dashboard
A comprehensive B2B solution for merchants, providing a dashboard for effortless reconciliation, payment collection, settlement, and branch management, along with POS terminal integration.
Key Achievements:
Implemented high-security level pattern for payout integration service, ensuring secure transactions for merchants reducing risk rate to 1%.
Gathered requirements and feedback from micro merchants, leading to the development of a branch function on the mobile app, enabling them to manage multiple stores.
Worked on the Onboarding process flow in alignment with the CBN KYC policy for Fin-techs and MMOs. Created a more user friendly experience while introducing layers of account and Identity verification for merchants. As a result of the CBN regulations, these affected transaction counts in the first month but in the subsequents month, the introduction of the onboarding process increased transaction counts by 10%.
Impact:
Improved merchant experience, increased security, and enhanced business operations for OPay Business users.
Role: Product Manager
Skills Used: Requirements gathering, feedback analysis, security implementation, product development.
Herconomy Savings App
A savings platform designed for women, offering features like flexible savings accounts (Float), fixed deposits (Vault), and goal-oriented savings for children (Kiddosave).
Key Achievements:
Revamped the FAQ section to provide detailed and structured answers to user queries, reducing support requests.
Introduced brief explanations for each product card (Float, Vault, Kiddosave, Total Balance), increasing user understanding and engagement.
Developed the Kiddosave product, enabling users to save towards financial goals for their children.
Impact:
Improved user retention, increased user engagement, and enhanced overall user experience.
Role: Associate Product Manager
Skills Used: User research, content creation, product development, user experience design.
- Smart up Education Platform
Overview: Led the development of an education platform with multiple modules for schools, parents, and students, from ideation to launch.
Key Achievements:
Conducted requirement gathering, wireframing, and visualization to develop a comprehensive platform.
Collaborated with stakeholders to ensure the platform met the needs of all user groups.
Impact:
Created a robust education platform, enhancing the learning experience for students, parents, and schools.
Role: Associate Product Manager
Skills Used: Ideation, requirement gathering, wireframing, visualization, stakeholder management.
PAWS Platform
Overview: Contributed to the development of a platform for end-users and government bodies, enabling petition creation, tracking, and bill management.
Key Achievements:
Participated in the development process, ensuring the platform met the needs of all user groups.
Collaborated with stakeholders to ensure a smooth launch.
Impact:
Created a platform for citizens to engage with government bodies, enhancing transparency and civic participation.
Role: Associate Product Manager
Skills Used: Development process management, stakeholder management, collaboration.
Edumis Platform
Overview: Led the development of a platform for the ministry of education, creating modules for schools and administration processes.
Key Achievements:
Conducted ideation, requirement gathering, wireframing, and visualization to develop a comprehensive platform.
Collaborated with stakeholders to ensure the platform met the needs of all user groups.
Impact: Created a robust platform for the ministry of education, enhancing school administration and education management.
Role: Associate Product Manager
Skills Used: Ideation, requirement gathering, wireframing, visualization, stakeholder management.
Project 6: Easybuy Loan App
Overview: Enhanced the user experience of a loan app by introducing language features and repayment functionality.
Key Achievements:
Implemented language features, enabling underwriters to communicate with users in their preferred language.
Developed a repayment app, simplifying the repayment process for users.
Impact:
Improved user experience, increased user engagement, and enhanced overall loan management.
Role: Product Support Specialist
Skills Used: Language feature implementation, repayment app development, user experience design.
Skills and Certifications
Skills
Market Research
Product Marketing
Agile and Scrum
Design thinking
UI/UX
Project management
Design
Data Analytics
Leadership
Time Management
Project management tools (Jira, miro, whimsical, clickup, trello)
Certifications
Technical Product Management - Enoverlab (04/2024)
Product Led Growth Micro Certification Product School 09/2023
Scrum Master Certification, Scaling Agile and the Team of Teams Learn Quest 09/2023
Product Management Side Hustle 10/2022
Introduction to Software Product Management Cousera 08/2022
Diploma in Project Management Alison 08/2021
Articles
Dealing with Premature Sales Promises: A Product Manager’s Guide
Here are 5 signs that your product management approach is affecting your product growth.
Embracing Change: Pivoting into Product Management from Diverse Backgrounds
Product Vision Vs Product Strategy
Contact me let's work together
Linkedin: Connect with me on Linkedin
Email: gracenwaobilor2@gmail.com